A Better Point of View
4 MIN
How Guardian employees changed the way they thought about work at the DeWitt, Iowa facility.
The Guardian Glass facility in DeWitt, Iowa was struggling to stay competitive. And no matter how many old pieces of equipment were replaced, the plant still wasn’t consistently achieving its goals. It was time to replace something else—the assumptions the team had about work.
“I would have never imagined some of the things that we’re doing now,” said plant manager Adam Gravert.
See how bad paradigms stood in the way of results and how changing them transformed the facility and work at DeWitt.
Give it a Try
The power of these principles happens through application. There’s no substitute for learning as you apply.
- Identify one thing you can do in your current role to avoid falling into the habit of doing things the same way, simply because that’s “how it’s always been done”.
- What were the paradigms that needed to be challenged in DeWitt?
- What paradigms do you have about the customer-company relationship, or how best to organize the work to be done?
- Think about someone you often disagree with or have conflict with. How might your paradigms be different?
- How can we learn from each other to improve collaboration and results?
